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Accessible Parking Space

Accessibility Statement

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Ultrefina Canada is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

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Measures to Support Accessibility

Ultrefina Canada takes the following measures to ensure the accessibility of www.ultrefina.com:

  • Integrate accessibility into our web development processes.

  • Regularly test and audit our website for accessibility.

  • Provide ongoing accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ultrefina Canada aims to comply with WCAG 2.1 Level AA.

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Feedback

We welcome your feedback on the accessibility of www.ultrefina.com. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 5 business days.

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Technical Specifications

The accessibility of www.ultrefina.com relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

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Limitations and Alternatives

Despite our best efforts to ensure the accessibility of www.ultrefina.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

  • PDF Documents: Some PDF documents may not be fully accessible. We are working on improving the accessibility of our PDF content. If you need an accessible version of a PDF document, please contact us.

 

Assessment Approach

Ultrefina Canada assesses the accessibility of www.ultrefina.com through self-evaluation and external audits.

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Formal Complaints

We aim to respond to accessibility feedback and complaints within 5 business days. If you are not satisfied with our response, you can contact us further at support@ultrefina.com.

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This statement was last updated on July 8th, 2024.

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